More reviews can be found on our Apple Consultants Network page.
As a small business owner when IT issues pop up they can be crippling. We were having issues with company devices syncing. This issue was alarming because calendar scheduling, text communication and confidence with iCloud synchronization is critical to our day to day operations. Reached out to CincoTec and Stacy initially offered help over the phone and was onsite within an hour. Problem resolved within the hour. We will use CincoTec in the future for any IT issues and consulting when the time comes to acquire new hardware.
— Doug K, Houston
Stacy from CincoTec came to my place of business to address Apple/Mac issues – both personal and business issues. I was apprehensive about making the appointment, I have had people claim to know Apple only to disappoint. There was no disappointment this time. Stacy was professional, very knowledgeable and solution driven. I found him to be a great listener, identifying my needs before proceeding. I found him to be of great character and just a delight to have in my office. I highly recommend his company and services. A great experience!
— Frank R, Katy
Stacy was incredibly patient, knowledgeable and quick with making necessary recommendations, implementing, and training my husband and me on changes to our iPhones, iPad and Mac. We went through my 3 page typed list of questions and concerns and eliminated 4 years of frustrations in an afternoon. He is amazing!
— Sandi A, Brenham
This consultant saved our business!
We bought a company that was all Apple, which I had almost no experience with. The night before the first payroll, the server crashed!!! I called the help line and as luck would have it, we got this particular consultant! We have grown to depend on this consultants expertise. He has helped us redesign and streamline and has been invaluable. He has been available whenever we have needed him. He has gone above and beyond on research. He has helped us make important hardware decisions. He has worked directly with multiple employees. He is always knowledgeable, cheerful, positive and fits in well in our business environment. Trustworthy!
— Mike M, Richmond
Stacy was quick to respond to our issues that we were having with our Mac’s and our business system. He is always professional and very upfront on anything he is working on. He was very thorough and careful to handle our dinosaur server with PC integration. I cannot say enough about Stacy and his greatness and confidence that he brings. He has taken away all the negativity about IT issues for us and we will always use him for anything we need big or small. His willingness to work around our schedule is amazing as well as always willing to take a phone call about something that seems like a crisis to us. He brings a calm to situations which is wonderful for our piece of mind.
— Chuck C, Houston
Stacy did a great job recovering my data from a damaged hard drive. He explained all my options and was very upfront with the details. I talked to several different Apple support people and Stacy was the only one that knew what he was talking about. I would recommend him to anybody needing Apple support.
— Kevin R, Houston
Stacy is an extremely talented Mac expert. He was very responsive to my needs and provided prompt service. Great value to any business. Especially, to a small business owner, he will guide you, counsel you and provide you with the options to resolve any and all issues with your Mac.
We value his expertise and service as an extended member of our business.
— Andy S, Round Top
We received same day service and were up and running again in under two hours. CincoTec was fast, efficient and very knowledgable. I would highly recommend them to anyone in need of computer repair or troubleshooting. Great customer service!
— Courtney W, Fulshear
I have a Mac computer that was having problems and although I tried to solved the issue at the Apple store and technical support by phone the issues continued, I was stuck!
I searched “Apple technical support in Katy”, and the searching Gods, connected me with Stacy Conaway with CINCOTEC. Told him about my problems (Friday afternoon) and asked him that my problem needed to be resolved by Monday morning due to a deadline.
“No problem” a few hours later gave me a written quote, agreed in the price (He quoted me for labor, parts, and the best part of all, On-Site Service, and was right on target)
Sunday, yes he solved my problems on Sunday afternoon, arrived on time, did his magic, and although he spent much more time than expected, he just charged me what we agreed initially, what a Deal. He was more in tune in solving the problem than draining my wallet, what a professional, very difficult to find a man of his word these days.
Do not hesitate to call him if you have a problem with your Mac, he will solved it in a very professional, efficient and accurate way.
— Manuel B, Katy
Many thanks for your quick, efficient and professional 24/7 service… Glad I found CincoTec…
Even in Houston, TX it’s not easy to locate a qualified Mac IT service like yours, willing and excited to help a customer and come to their location 24/7…… Thanks again for being there, because I know I can count on you anytime I call, text or email.
— Randy S, Sugar Land
I wanted to say thank you for making my first ever service experience for my MacBook Pro a pleasant one. My machine is performing like a champ and I am 100% satisfied with your service, communication and workmanship. Stacy it also did not go unnoticed that my Pro’s outer shell/keyboard is squeaky clean. You are indeed full service.
— Pete P, Katy
CincoTec has proven to be an incredible resource for our organization. Easy to work with, completes tasks with the greatest of ease, brings the finished product to fruition in a timely manner, often before schedule. Our organization is very presentable at the click of the mouse because of CincoTec’s exceptional designs and due diligence.
— Kathlynn J, UTMB Galveston
My daughter had dropped her MacBook Pro and there were issues with the hard drive. Several other repair options I investigated wanted hundreds of dollars to repair – replace the hard drive and other recommendations. I was about to just purchase a new machine when as a last resort, I decided to have CincoTec look at it. Stacy was available on a Saturday and got the MacBook Pro up and running in 2 hours for significantly less than my other options. He was professional, knowledgeable, very fair, and helpful. I would strongly recommend using CincoTec for your Apple needs.
— Craig H, Katy
I can not express how thankful I am I found CincoTec. I was literally in tears driving back from Sugarland after spending hours trying to get the hard drive replaced in my laptop. Not only was Stacy available the same day (and very conveniently located in my area) he saved me multiple trips to the Apple store. He turned my 5 year old laptop into an amazing fast up to date MacBook! I recommend anyone and everyone with Apple products to give Stacy a call. Thank you again and again so much for “saving” my laptop. I will be in contact with any future questions and or problems I may come across with any of my apple products. One super impressed and satisfied customer.
— Ashleigh K, Katy
Stacy helped us out with all our computer issues. He helped us out when we couldn’t get things worked out ourselves. It saved us from having to get a new computer, he solved the problems and updated our operating system. Stacy is very customer oriented, very pleasant to work with. I would recommend Stacy to anyone who needs help with their Mac.
— Shannon M, Katy
I would highly recommend Stacy for his computer services. He’s professional, easy to work with, extremely knowledgable, responsive, and has great follow-up.
— Wende G, Katy