Proactive Monitoring

Our automated monitoring software will keep us informed on the overall health and stability of your computers and alert us as issues arise. This can often help us catch the little things before they become big problems, and take action to minimize downtime. Think of it as preventive maintenance.

A few of the things we monitor include:

  • Operating system version
  • Available hard drive space
  • Server software
  • Time Machine and cloud backup status
  • Disk, network, and memory errors
  • Laptop battery health
  • Malware checks
  • Device model, serial number, and IP address